Strategies and Action Steps to Delight Your Customers NOW! Build a mindset and a toolset to bring your service UP! Develop a service culture that sizzles and succeeds Apply proven techniques to get closer to your customers Polish your perception points to create positive impressions Leverage customer value dimensions for long-term profits Achieve surprising and unbelievable! service standards Increase customer loyalty with effective service recovery Discover the hidden power in service guarantees Enjoy the results and winning reputation you deserve...
Strategies and Action Steps to Delight Your Customers NOW! Build a mindset and a toolset to bring your service UP! Develop a service culture that sizzles and succeeds Apply proven techniques to get closer to your customers Polish your perception points to create positive impressions Leverage customer value dimensions for long-term profits Achieve surprising and unbelievable! service standards Increase customer loyalty with effective service recovery Discover the hidden power in service guarantees Enjoy the results and winning reputation you deserve
ISBN : | 9789389995008 |
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Publisher : | Embassy Books |
Year Published : | 2020 |
Pages Count : | 295 Pages |
Edition Language : | English, |
Book Format : | Paperback |
Book Title | Up Your Service |
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Author | Ron Kaufman |
ISBN | 9789389995008 |
Edition Language | English, |
Book Format | Paperback |
Year Published | 2020 |
Publisher | Embassy Books |
Pages | 295 Pages |
Lession | 49011010 |
Topic | |
Tags | Up Your Service Ron Kaufman |