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FAQ

Your company may have assigned reward points to you based on the rewards program run by the organization. While checking out, you can redeem your Reward Points to make purchases. When checking out, you can see the points available to you as well as the points required for purchase in your cart. Points equivalent to your purchase will be deducted from your account.

We try our best to send the books immediately and ship from our Mumbai warehouse. Standard shipping time is 7-8 days though your order could reach earlier depending on your location.

Courier company send out multiple deliveries together and cannot guarantee a time based delivery. It is better to provide an address where delivery can be accepted through the day. Most companies will require OTP to complete the delivery.

The courier will leave a note at your door and attempt delivery two more times. There is no charge for the two more attempts. In most cases you can provide the OTP to the person at your place and the delivery can be completed. If delivery is not taken with six days, the parcel would be returned to origin and your order refunded.

If the parcel is not accepted, the amount for the book shall be credited to your account after deducting the shipping charge.

Yes. We will confirm the address and re-attempt delivery using the same or an alternate service provider.

In the rare case a book is out of stock or unavailable at a particular time, that title will no longer be visible on the portal. You can choose to wait for the title to arrive..

The portal is designed to work with reward points. Monetary payments are not activated on this portal.

If the book you have received is incorrect or has a defect you can return the book for a full refund.

This portal is for you and your feedback would go a long way in making it better for your colleagues and helping us provide a better offering. Please send us your requests for books in the genres and we will try our best to include them in the list if they are available in our vendor database.

The purpose of this portal is to encourage better efficiency in life and at work. Our tagline is Life Changing Books and we specialize in titles that have a positive impact on people and our products are an expression of that tagline. Based on inputs from the organization and employees the range is curated, further expanding the choice of books.